Our 100% Satisfaction Guarantee

Making furniture to order has been the main focus of our business for many years, in fact in excess of 80% of the business we have been doing for the last fifteen or so years has been made to order. So of course we are very experienced at doing it and we put a lot of effort into making sure that the person receiving the item is going to not only be happy with it but thoroughly delighted with it. More often than not our customers are far more delighted with what they have received than they thought they would be.

Return & Refund Policy

We are very confident that you also will be absolutely delighted with what you receive from us. So confident in fact that if by chance you are not happy with what you have received we will have the item returned to us at our expense and refund all of your money or we will make you another one and swap it over again at our expense.  
Therefore it is of course very much in our best interest to make sure that what leaves our factory or showroom is not going to be coming back. 

We want your online business and we're prepared to remove any risk and clear any obstacles in your mind so you can buy from us online with complete confidence.
This offer is open for a fourteen day period after receiving goods.

Disclaimer: We reserve the right to rescind this offer at the time of ordering  on an individual basis.