No Risk Policy

100% Satisfaction Guarantee.

If you've never seen our furniture in real life but you like what you see on this website, we want you to have the complete confidence to purchase what you see knowing and trusting that when you receive it that you will be thoroughly delighted with it.
We completely understand the fears and apprehensions anyone might have in buying or ordering a product like this just over the internet from somone you've probably never heard of. It is very much in our interest to make sure you are thoroughly delighted with it.
We have been manufacturing special orders for our customers for many, many years and we know that it is absolutely essential that we know what your needs and expectations are and we know what questions to ask in order to find out.
We then make sure that the person who is building your furniture knows what your expectations are and after that we monitor the production of your order right through to the end. We then send you good digital photos for your initial approval before it is despatched.

This is in fact how we have been operating with nearly all of the orders we have taken from people who live outside our area and for many of the local orders as well. Most people don't actually see their furniture until it is delivered to their house and I can honestly say - disappointments have been nil.

So we have no hesitation in offering you our NO RISK POLICY which is - We will give you a complete money back guarantee that you will be extremely happy with what you receive from us. It will only cost you the delivery if you're not, we will pay for the return, it's as simple as that.
We will also guarantee that you will receive it in very good condition.