Making furniture to order has been the main string to our bow for many
years, in fact in excess of 80% of the business we have been doing for
the last fifteen or so years has been made to order. So of course we are
very experienced at doing it and we put a lot of effort into making sure
that the person receiving the item is going to not only be happy with it
but thoroughly delighted with it.
Now I'm going to make a very big and bold statement here but one that is
100% true, we simply do not have people unhappy with what they
received from us, more often than not our customers are far more
delighted than they thought they would be.
We are very confident that you also will be absolutely delighted with what
you receive from us. So confident in fact that if by chance you are not
happy with what you have received we will have the item returned to us at
our expense and refund all of your money or we will make you another one
and swap it over again at our expense.
Therefore it is of course very much in our best interest to make sure that
what leaves our factory or showroom is not going to be coming back.
We want your online business
and we're prepared to remove
any risk and clear any obstacles in your mind so you can buy from us online
with complete confidence.