Customer Testimonials
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"The furniture was delivered yesterday and I am emailing to let you
know that we love it!!!
The console table looks wonderful and the colour matches the door frame and skirting perfectly. The dining table is a piece of art in itself ... I am so glad I walked into your showroom that day and chose this table. It is unique and beautiful. You have one happy customer today." - Anushya
- "Hi Peter, Ross and Marc, I just wanted to say how delighted we are with the Bogart unit that was delivered yesterday. It looks fantastic and is beautifully made. It has exceeded our expectations, which were quite high to start with after our visits to your showroom. We'll be back in touch to have a coffee table made once we get our new sofa (from James thanks Peter) and know just how much space we have to work with." - Geoff
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"Hi mate, just wanted to say thanks for all the help with the table.
It turned out a treat. I'll send all of the interest your way for
those who want an Eclipse table." - Mark
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"Hi Ross, just wanted to thank you all for the fabulous table you
made us. We love it and are looking at getting more products from
Eclipse." - Trudy & Greg
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"The desk looks great and is solid as a rock. I'm really
pleased with it. Congratulations on a superb piece of work." -
David
- "Sitting at working thinking how much I love my table and bench seats, purchased from you a couple of years ago now, we use the table constantly, eating, sitting, using the laptop, daughter does her craft, I don't worry about the table, the more knocks it gets the more I love it, adds to the character." - Lisa
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"We absolutely love the entertainment unit. The wood you chose was
perfect. We are now considering getting a few more things made!"
- Kylie
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"We are so pleased with our bed and bedside tables that you made for
us. I am always a little hesitant to get things made in case I am not
happy with the finished item - but not a problem with this one! It
was all we could have hoped for and more - We absolutely love it.
Thank you so much to you and your team for giving us something we
will treasure always." - Jo
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"Hi Ross, I received the bed last Tuesday. Great colour. Great
design. Hoods Transport were also very
accommodating." - Lou
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"Our entertainment unit arrived today and a lot faster than I
expected. It's a beautiful piece of furniture full of character and
uniquely, wonderfully Australian. If I told someone it was made from
a tree we cut down from the back yard they would probably believe me!
It smells divine! Thank you so much - it will live with me for many,
many years to come." - Phil
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"Thank you again for the table, it looks absolutely beautiful in our
house and works perfectly with the floors we have. Such a nice piece
of furniture and we truly appreciate the handcrafting of it, beats
manufactured tables any day!" -
Asta
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"Over the past few months I acquired an Eclipse dining table, a
coffee table, a small coffee table, a side table, and a TV console -
all made with red gum. I also bought the Dunstan chairs which match
perfectly. I am very pleased with all my Eclipse furniture - the
grain of the wood is most attractive and the size of the pieces
perfectly suit my unit. I am glad I found you (via a Google
search) before you closed your Canberra business, as I had been
looking for some time for bespoke furniture. I had previously
looked for a long time for ready-made furniture in regular furniture
stores but they were all a bit dull and boring, or too flimsy or made
from non-wood products. I enjoy the way Eclipse furniture is made
with different timbers to produce really interesting, functional and
attractive pieces of furniture." - Judith
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"Thanks Ross! We are thrilled with it - it's just exactly what I've
always wanted. It's only taken me ten years of 'dreaming' and I'm
very appreciative you were able to custom build this with such little
fuss and it's just superb. The guys delivered it yesterday afternoon
and I've had the best time putting all our wedding gifts on display
so I can see them all the time rather than only when I used them.
It's just terrific - fits the room beautifully. I've sent photos to
all our friends with your company details, hope you don't
mind. Cheers and thanks!" - Karen
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"Hi Ross, the table arrived today - it is beautiful! There were
no problems with the delivery, and the after-care kit arrived with it
as promised. You were completely right in a previous email when
you said the table is even more beautiful in reality than in the
photos - I really cannot praise it too highly, so thank you again. I
hope you are very proud of the amazing work you produce, as well as
of your wonderful customer service. We are very happy with the whole
transaction, and we would recommend you to anyone looking for this
type of furniture. Please feel free to use this email as a testimony
for prospective buyers. Thank you so much!" - Samantha,
Sydney
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"Hi Juilie, Just wanted to let you know that my hall table has been
delivered! It's wonderful! A beautiful piece of furniture, fits
perfectly, the colour is ideal… What can I say?
I'm so glad I went this route, even if I did so at arm's
length, and with some trepidation. Please pass on my thanks to Ross
and whoever made the piece. I would have no hesitation about
recommending Eclipse furniture to anyone who might ask. Again, many
thanks!" - Rosemarie Gil, Brisbane
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"Hi Ross - Table is safely in our home. It is REALLY BEAUTIFUL! Very
very happy. Thanks again for creating this fantastic piece of
furniture for us. Cheers!" - Debra, Melbourne
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"Julie & Ross, Your delivery guys have just delivered the
unit. It is really a stunning piece of work. The activity
in the wood and the workmanship is amazing. The colour of the wood
fits in perfectly with my other pieces while still standing out
on its own. I have no problems recommending you to my
friends. The choice is what to order next :) " - Barry,
Canberra
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"Hi Ross/Julie, a quick email to let you know how much we LOVE our
new table. It is beautifully and exactly what we imagined it would
look like. Thank you so much. We look forward to ordering our next
piece of furniture with you." - Kate & Jay
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"It's just beautiful. An excellent colour, finish and a great fit. I
would highly recommend you. Thank you and your team very much." -
Leonie and Allan, Canberra
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"G'day Ross, Just a short note to say the table has been delivered
and as you said, the photos you sent do not even begin to do it
justice. It really is a magnificent piece and a work of art in its
own right. The size, shape and the wood used was exactly what I had
imagined, so it is an understatement to say we are very happy indeed.
In particular, we are delighted not just with the tabletop, but all
the pieces used for the other parts of the table are beautiful pieces
of river red gum in their own right and a testament to your skill and
attention to detail - the table just gets better every time we look
at it. I should also add the delivery guys were great and were very
careful with a very large and heavy table, so thanks to them. Again,
our hearty and sincere thanks!" - Matt, Sydney
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"Ross and the Staff of Eclipse Furniture, our Jarrah table and
sideboard has just been delivered, we are 200% happy. The whole
process of discussing our ideas, your recommendations, the
choice in timbers used, the workmanship and the final products
were beyond our expectations. Thank you for your
professionalism and dedication to making quality furniture. We
have highly recommended Eclipse Furniture to our family and friends."
- Steven and Jenny, Jerrabomberra
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"Thank you Juilie for your email, I was going to write to you and let
you know that the bed had arrived safely and it is beautiful. We both
just think it is a lovely colour and the workmanship is exquisite.
Thank you very much!" - Liz, Newtown
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"The table arrived safely on Thursday - and Martin and I are
delighted with it. The timber just glows and it is beautifully made.
I must confess to having been a bit nervous about buying something
like a dining table over the internet, but we couldn't be happier
with the table and with the service that you provided." -
Julienne, Canberra
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"Just a quick not to thank you for the beautiful job you and your
craftsmen did on the red gum entertainment unit for us. I have been
showing off a few photos to anyone who will sit still long enough to
have a look :) It is truly a work of art, and I expect it to be a
fixture in our family long into the future. I look forward to
relieving you of more furniture in the future, most probably
beginning with a dining table, as soon as my credit card forgives me
for this transgression!" - Ian and Mariette, Canberra
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"Thank you for our beautiful table and chairs. They look lovely in
our home, just the right size and the colour complements the
entire room. You have managed to create beautiful furniture that
is stylish without being overbearing and is very comfortable to
sit on and at. Family who has seen the table have commented that
it looks like it has always belonged there. Thank you also for
your help in choosing the table and chairs. The chairs look they
were made with the same leather as our lounge, and the spotted
gum for the table is perfect." - Louise and Greg
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"The River Red Gum Dining Table arrived yesterday and can only be
described as magnificent. It is more beautiful in person than I could
have imagined. Our family and friends are all in awe of its beauty.
Thank you for your enviable patience with us whilst we decided on the
right piece of wood to use for the table and for your guidance in its
construction. Delivery, despite is obvious weight and size (3.1
metres), was seamless. A very worthwhile purchase that we will enjoy
for many years to come." - Deborah
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"Ross, can I make a suggestion? I think you should attach a small
brass or antique copper plate with your name on every piece of
furniture you make. Maybe at the back of the piece or somewhere
inconspicuous, but noticeable never the less. This way, anyone
admiring one of your pieces at someone's house or office will have no
trouble finding you. It'll be particularly useful if it changes hands
over the years or of it placed somewhere like an office. I think
people are entitled to put their signature on things, especially when
it's hand made." - Veronica, Sydney
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"Hi Ross, we received the table & chairs yesterday afternoon and
WE LOVE IT. It's exactly what we we wanted. Next on the list will be
an entertainment unit to match the table, but that won't be until at
least the end of the year. Thanks again Ross and it was a pleasure
doing business with you." - Jay, Sydney
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"Hi Julie, Ross and Eclipse Team, The bed head has been
delivered and assembled. It looks and
smells fantastic. Congratulations on another beautiful
product. We're so glad we own it!" - Anna
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"Hi Ross, I just wanted to say thank you to you and the guys who
actually made our bed and bedside tables! They are absolutely
beautiful - just as lovely as we had hoped. The headboard is full of
character and the side tables echo that so nicely down to the very
last detail. We are sleeping very well now, indeed!" -
Veronica, Canberra
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"Dear Ross, I just wanted to thank you for the terrific chest of
draws. They really are a work of Art, the wood is most interesting
and it will be a family heirloom no doubt passed on through the
generations! We'll be in contact at some point with you for the
bedside tables, in the mean time we will be enthusiastically
recommending you to our various friends and family and hope this
leads to more sales for you in the future. Thanks once again!" -
Tom and Clare, Melbourne
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"Hello Ross, Our table is magnificent; I'm still taking it in because
it is so lovely and is exactly what we wanted. It arrived right on
time and we picked it up last Wednesday and unpacked it all on
Thursday. So it is a well-travelled piece of furniture already.
Everyone loved it and we can't wait to add some more pieces to the
house, when we have it all set up I will email you some photos. We
would like to thank you again for all of your help and we look
forward to future dealing with Eclipse Furniture." -
Debbie, Darwin
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"Hi Ross, I just wanted to say how thrilled I am with the unit. I
think it's perfect. Thank you for a lovely job." - Jenny
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"The dining table and chairs arrived safely and they look great. The
table is exactly what we were hoping for and the chairs look
great with the red leather. A beautiful feature in the room." -
Glen & Kay
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"G'day Ross, just a short note to say the table has been delivered
and as you said, the photos you sent do not even begin to do it
justice. It really is a magnificent piece and a work of art in its
own right. The size, shape and the wood used was exactly what I had
imagined, so it is an understatement to say we are very happy indeed.
In particular, we are delighted not just with the table top, but all
the pieces used for the other parts of the table are beautiful pieces
of river red gum in their own right and a testament to your skill and
attention to detail - the table just gets better every time we look
at it. I should also add the delivery guys were great and were very
careful with a very large and heavy table, so thanks to them. Lastly,
one quick question, could you please let us know where you sourced
the river red gum for our table? Just for our own knowledge and as no
doubt we will get asked this over many a dinner! Again, our hearty
and sincere thanks." - Matt
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"Hi Ross, just to let you know that we received our table,
benches and chair yesterday. We were absolutely blown away by
the quality of workmanship. The timber and finish surpasses
anything we had hoped it to be. The size is perfect and the
fine, robust construction is obvious. We are so pleased that we
came to you. There was something stopping us from purchasing
similar items in a Sydney outlet - we just thought it should
have been a little better - and your products have proved that
hunch right. It really wasn't up to the same quality despite
being quite a bit more expensive. And the chair looks fantastic
and is somehow incredibly comfortable! A really great design.
You can rely on us giving you the highest recommendations - so many
thanks!" - Julian, Sydney
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"Hi Julie, I just wanted to thank you and the Eclipse team for such
amazing products and service. I purchased over the internet and
received my gorgeous new sideboard on the weekend. It is perfect,
fabulously made and a wonderful addition to my new home. It was
delivered on time as promised, even with the transit time from Wagga
to Sydney. Thanks again for making the whole transaction so seamless
and the end result so enjoyable." - Jenni
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"Just got the table and chairs. It looks fantastic. Thank you very
much. The detail in the woodwork in excellent. I will certainly
pass your name along to anyone looking for well-made hardwood
furniture. Thanks again." - Melanie, Maitland
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"Grant and I would like to thank you and the team at Eclipse for the
beautiful dining table. Ron and his team delivered it safely on
Friday afternoon and we haven't been able to stop looking at. The
finish and its "feel" are exquisite and we keep on running our hands
over the table each time we walk past! The paintings are an ideal
match to the table and our dining room. We will definitely be
recommending Eclipse to our friends - once they have seen the table,
I'm sure they will be visiting your showroom. Thanks once again." -
Stephanie, Sydney
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"We wanted to send a big thank you for the wonderful spotted gum
table and chairs that we received last week. We absolutely love the
presence they have in the house, and are already using them on a
daily basis, including the wonderful weekend breakfast session where
we have plenty of room to spread out the paper and enjoy a coffee to
start the day. We're really happy with the colour and comfort of the
chairs too, as well as the look and feel of the table - it's exactly
what we were hoping for." - Scott and Anna, Canberra
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"Have just received our amazing furniture from you, red gum coffee
table and Melinda Sideboard. They are truly amazing. We are so
thrilled with the quality of the workmanship of our pieces - they are
beautifully handcrafted and look divine. If you could pass on our
thanks and gratitude to your staff for doing such an great job we
would certainly appreciate it, also would like to pass on a special
thanks to Hoods who transported the piece to Melbourne (they we so
incredibly helpful - even offered us the use of a trolley) Will be
needing more pieces in the future so will be in touch soon. Also if
you could forward me some of your business cards that would be useful
- I have already had lots of request for your details. Many thanks
once again." - Kathy, Melbourne
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"Ross, I'm sure you hear it all the time, the table is friggin'
awesome. Perfect size, colour and texture. We love it. Thanks for
getting it done so quick." - Gavin, Canberra
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"Obviously the boys got it up and in place without too much
drama. I'll be recommending you to all my
friends." - Sue, Brad & family, Brisbane
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"We are very happy with the furniture - it looks great and is exactly
what we were hoping for. Thanks for your continued consulting with us
during design and manufacture - it was great to be involved
throughout." - Feliks, Canberra
- "We are so happy with the bed you made us. Thank you so much for buil ding it so quickly, and for ensuring it matched what we wanted (which included taking the legs back and shortening them for us)! It is exactly what we wanted, thank you!" - Nicky
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Recently a lady from Melbourne ordered a bed from us, she sent us a very low res image of what she thought she wanted from which we were just able to make out the design. After the bed was completed we sent it off to Melbourne and soon after she contacted me to say how thrilled she was with it so I asked if she would mind putting it in an email so we could use it as a testimonial on our website. A day or two later I received two emails from her, the first one below is the testimonial that she had written and the second one was to me on a more personal note. You will see that in it she mentioned that it was too personal to put in a testimonial but I ask if we could use and not have any identification and she said that was fine to do.
Just spent the first night in my new bed and love, love, love it!! After many months of looking on-line, at all of the commercial bed stores, on Ebay and gumtree and looking into custom made beds in Victoria, I was starting to get quite frustrated by the lack of quality and limited style choices. I stumbled on the eclipse website and was impressed by the quality of workmanship and the different timber varieties they use, but was reluctant to use an interstate company in case things went wrong. After some research and email discussions with Ross, I felt confident to go ahead. I sent Ross a picture of the bed I wanted, with a few design changes and a small colour sample and after a few email discussions my bed was ready. I have to say it exceeds my expectations and I'm amazed that they were able to create exactly what I wanted just from one picture. Colour matching is spot on. Thanks so much. Special shout out to Hoods furniture transport who allowed me to view the bed at the depot before delivery and who delivered the bed unharmed I would highly recommend Eclipse if you are looking for a custom made piece.
Hi Ross,
Couldn't be more chuffed by my bed. It is beautiful, well made and I love the small details you put in. And the colour matching is spot on. This bed has special significance for me. I used the money my dad left me in his will - he passed last May. It wasn't a lot but so nice to receive something that my dad had worked so hard for and that he was proud to be able to give his 3 girls. I wanted to make sure I used his money for something I really wanted but wouldn't normally be able to afford, rather than it just being absorbed into household expenses. My dad was a carpenter by trade and then a woodwork teacher - so we spent quite a lot of time down at the school woodwork room, with him making things and helping me to fix the projects Id stuffed up in class. Needless to say, I always got an A. I think this is where I developed my love of wood and well - made furniture pieces. I feel like this bed is a fitting reminder of him. Too personal to put in a testimonial but something I wanted to share with you to show my appreciation. Good luck with your business and I hope you continue to turn wood into such fabulous pieces.