DELIVERY INFORMATIONAll deliveries are outsourced to professional furniture delivery guys. For the Sydney and Wagga areas, we quote on their behalf but payment is always made directly to the delivery guys either prior to or on the day. At the time of ordering an item with us, it is important to give an accurate description of what the access is like for where the item has to be placed inside your home or business. A lack of detail provided such as the size of a lift, the number of stairs or of any very tight situations that result in considerable difficulty will likely result in additional charges.The delivery of our furniture to areas outside Sydney and Wagga can be arranged with some areas being much more challenging than others. We do our best to find a suitable delivery method which in some cases means contacting furniture removalists in hope that they have something booked in for a particular area. So any local knowledge that can be provided is always helpful. Tabletops can easily be removed if they need to be and in areas outside Sydney and Wagga where our regular guys re-attach tops, it may require someone at your end to do that which is a very simple operation with a cordless drill. With very large and or heavy items it may be necessary to arrange extra help at your end.
Eclipse regularly arrange deliveries to Sydney, Melbourne, Canberra, Brisbane and Adelaide.
If you live in a regional or outlying area, Eclipse may need your help to find a local furniture carrier or removalist who services your area from a local depot in your nearest major city. Sometimes local knowledge beats all. For regional deliveries within a 200km radius of Wagga, Eclipse uses a local furniture carrier with many years of experience and competitive rates.
Here is a ballpark idea of the cost of delivery within Sydney. The following price estimates relate to dining tables, sideboards and entertainment units.
From showroom in Waterloo to home in Sydney:
Small - $140
Medium - $160 to $280
Large - $280 to $360.
All depending on what suburb and access.
INSURANCE & DAMAGES
The risk of damage involved with transporting an item of furniture is always there, however, in short, until the item is safely inside the home of the new owner Eclipse will it accept full responsibility of any damage that may occur providing the carrier has been approved by Eclipse. It's worth noting that damage in delivery is a very rare occurrence. Sending furniture to Perth and Darwin is the exemption here, the risk is much higher and therefore the acceptance of that risk will be determined on a case by case basis.